Step-by-step guide

Fix a failed Pro subscription payment

Update your card and understand when Pro access changes.

1. 1

   Open Profile → Your plan and read the billing notice and grace deadline.

2. 2

   Choose Manage billing to open Stripe's secure billing page.

3. 3

   Update your payment method or pay the open invoice there. Check any Stripe email about the failed payment or expiring card.

4. 4

   Return to WorkCraft AI and refresh your plan after Stripe confirms the payment.

A failed renewal keeps Pro available for three weekdays from the first recorded failure. Stripe may retry for longer. If the grace period ends first, Free features and saved data remain available.

Still stuck? Contact support.

Call WorkCraft AI: (704) 457-9382