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Step-by-step guide

Receive appointment requests

Let website visitors suggest a time for a visit.

  1. 1

    Create your business website, then open Profile & Preferences → Estimates & scheduling and turn on website appointment requests.

  2. 2

    Customers can suggest a date and time in the request form. You receive an app notification and an email.

  3. 3

    Open Messages to review the request. Approve it to add a one-hour job, or decline it. Contact the customer to confirm or arrange another time.

  4. 4

    To change the length or date of an approved job, open Schedule & jobs.

Requested times are not confirmed or checked against your availability until you approve them. Approval does not send a confirmation to the customer.

Open scheduling settings

Still stuck? Contact support.

Call WorkCraft AI: (704) 457-9382